Terms & Conditions:

DO NOT PROCEED BEFORE READING AND AGREEING TO THE FOLLOWING

terms and conditions:

Patch test:  All first time visitors and those who haven’t visited Eyelina over last 6 month require an allergy patch test (at least 48h before scheduled appointment). Please book your patch test/consultation online as separate appointment or  WhatsApp 087 783 7633 

Failure to book your patch test will result in your appointment being cancelled. 

Please note that a negative patch test does not quarantee you will not have an adverse reaction. Receiving an eyelash or eyebrow service can, in some individuals, cause an allergic reaction. By proceeding with booking you agree that in the event you may experience an adverse reaction or allergy you will seek medical attention immidiately at your own expense and will not hold Eyelina responsible for any losses. 

Please DO NOT wear mascara for your eyelash appointment: 

Please make sure mascara is fully   before coming to an eyelash   appointment. It can take up to 20-30 minutes from your time with technician to fully clean the lashes if they are covered with mascara. It is necessary to remove it thoroughly before eyelash application to ensure good bonding. 

Cancellations/Rescheduling:
Cancellations/rescheduling for any reason must be done strictly up to 48 hours before scheduled appointment with no exceptions. Cancellation can be done online by clicking on “cancellation” link at the end of confirmation email.  Cancellations in less than 48 hours before scheduled appointment will be charged full amount with no exceptions. 

Patch test: first time  appointments require an allergy patch test (at least 48h before scheduled appointment). Please book your patch test as a separate appointment. 

Failure to book your patch test will result in your appointment being cancelled. 

Please note that a negative patch test does not quarantee you will not have an adverse reaction. Receiving an eyelash or eyebrow service can, in some individuals, cause an allergic reaction. By proceeding with booking you agree that in the event you may experience an adverse reaction or allergy you will seek medical attention immidiately at your own expense and will not hold Eyelina responsible for any losses. 

Late Arrivals:
Please arrive on time for your scheduled appointment. We are running appointments back to back, allowing adequate time for each client. Being late for more than 10 minutes may result in your appointment being cancelled, as this will put our stylist under pressure and inconvenience for next clients. In case time schedule is allowing we will be happy to accommodate.

Under 16 clients: 
You have to be over 16 years old to book an appointment at Eyelina. 

Children in salon:

We wish to apologise for inconvenience, but due to health and safety requirements our insurance policy does not allow children under 16 years of age in salon.

No-showing for scheduled appointment:
No-shows will be charged full amount of scheduled appointment with no exceptions.

Refills for eyelash extensions:
Eyelash enhancement refills are done up to 3 weeks. We can only refill eyelash extensions which were applied in our salon by our eyelash technicians. We don’t do refills from elsewhere with no exceptions. Any eyelashes from other salons will be fully removed and reapplied with new set for best results. (Removal is an extra service and has to be booked in advance).

Phones during treatment:
In order that you benefit fully from your relaxation time with us and as a courtesy to other clients we ask that mobile phones be switched off/put on silence during your visit to Eyelina in our Cork Salon.